Experience enhanced efficiency, productivity, and customer satisfaction effortlessly with ViiBE’s cutting-edge visual support technology.
Real-Time Assistance, available Anytime, Anyplace.
ViiBE enables your field technicians to receive immediate assistance from experts, regardless of their location.
From unexpected equipment failures on client’s sites to routine maintenance tasks in remote areas, ViiBE guarantees that support is only a click away.
Improved Problem Solving and Diagnostic Capabilities.
Wave farewell to extended phone conversations and unclear instructions.
With ViiBE’s visual support technology, field technicians can visually evaluate equipment problems instantly, facilitating quicker and more precise issue resolution.
By observing the issue directly, experts can offer exact directions, speeding up repairs and reducing downtime.
Our customers case studies
Case study 1
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Case study 2
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Case study 3
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Customers who look like you.
Indispensable features for HVAC maintenance.
Uncover the transformative impact of ViiBE as it empowers your field operatives and support units, effectively serving as their eyes and ears for seamless collaboration.
ViiBE Call for real-time communication with your customers.
Empower your customers to effortlessly communicate their issues through video exchange.
Enable your teams to assess interventions. beforehand, considering urgency and requirements, for efficient scheduling.
Cultivate collaboration within your field teams by connecting them with a network of remote experts.
Archive video sessions and construct a comprehensive knowledge base for future reference and continuous improvement.
ViiBE Report for asynchronous communication about the situation with all stakeholders.
Empower your field workers to:
capture and document the situation they encounter.
share pertinent information with remote experts through ticket submission.
Equip your experts to:
customize response times according to availability and urgency.
conduct in-depth analysis of the situation for informed decision-making.
Ready to implement remote visual support?
Our team is ready to provide you with a full demo of our solution.