{"id":14066,"date":"2024-04-30T11:23:46","date_gmt":"2024-04-30T09:23:46","guid":{"rendered":"https:\/\/viibe.co\/?page_id=14066"},"modified":"2025-09-15T14:11:42","modified_gmt":"2025-09-15T12:11:42","slug":"rapport-incident","status":"publish","type":"page","link":"https:\/\/viibe.co\/fr\/viibe-video-report\/","title":{"rendered":"Rapport d'incident"},"content":{"rendered":"
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Rapport d'incident.<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Aidez vos techniciens \u00e0 saisir en un instant les informations sur le terrain gr\u00e2ce \u00e0 la cr\u00e9ation autonome de comptes-rendus vid\u00e9os.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tContactez un expert<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\u00c9quipez vos techniciens terrain, augmentez l'efficacit\u00e9 de vos experts.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tTraitez les probl\u00e8mes en temps r\u00e9el\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tLes techniciens terrain saisissent en temps r\u00e9el les d\u00e9tails d'un incident dans un ticket avec des informations plus pr\u00e9cises et plus compl\u00e8tes. Les rapports peuvent \u00eatre cr\u00e9\u00e9s \u00e0 tout moment de la journ\u00e9e, d\u00e8s qu'un nouveau probl\u00e8me survient.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tCr\u00e9ez des rapports dans des environnements \u00e0 faible connectivit\u00e9\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tLes techniciens terrain n'ont pas toujours la meilleure connectivit\u00e9 sur place. Permettez leur de signaler les incidents de mani\u00e8re pr\u00e9cise et imm\u00e9diate, quels que soient les \u00e9ventuels probl\u00e8mes de connectivit\u00e9 Internet.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tAttribuez le rapport \u00e0 un expert\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tPartagez ou attribuez le rapport \u00e0 un expert, interne ou externe. Toutes les parties concern\u00e9es par le probl\u00e8me re\u00e7oivent les informations du ticket afin d'assurer le suivi de l'incident et d'aider \u00e0 le r\u00e9soudre.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\n\t\t\t\t\t\t\tEnvoyer le rapport ViiBE \u00e0 Microsoft Teams\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/h3>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t

\n\t\t\t\t\t\tUtilisez l'outil de conversation Microsoft Teams pour envoyer le rapport \u00e0 un expert sans changer vos habitudes d'utilisation.\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDemandez une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Pr\u00eat \u00e0 mettre en place la visio-assistance pour votre gestion d'interventions ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Contactez d\u00e8s maintenant notre \u00e9quipe pour une d\u00e9monstration compl\u00e8te de notre solution.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\n\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\tDemandez une d\u00e9mo<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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ViiBE video report. Help field workers capture on-site information in an instant with autonomous report creation. Speak with an expert Request a demo Equip field workers, empower experts. Capture issues in real-time Field workers capture the real-time details of an incident inside a ticket with more accurate and complete information. Reports can be created at […]<\/p>\n","protected":false},"author":537,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-14066","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/pages\/14066","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/users\/537"}],"replies":[{"embeddable":true,"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/comments?post=14066"}],"version-history":[{"count":5,"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/pages\/14066\/revisions"}],"predecessor-version":[{"id":17122,"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/pages\/14066\/revisions\/17122"}],"wp:attachment":[{"href":"https:\/\/viibe.co\/fr\/wp-json\/wp\/v2\/media?parent=14066"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}